CM Commerce: Email Marketing

While this app is definitely less sophisticated than competitors for segmentation & overall functionality, our biggest issue is a clunky interface with limited customizability and TERRIBLE customer service. We've had many issues over the years, including products not syncing for our campaigns, campaign links not clicking through to site securely (despite being verified on CM's app), receipts randomly not sending, and several other issues on a smaller scale. We've given them ample opportunities to change and fix, having been with them from the beginning when it was Receiptful, through to Conversio, and finally now as Campaign Monitor, but their response times keep getting worse. We often won't hear back for 24-48 hours during week days, and it can take weeks (and in the product sync case - originally months) to fix for a problem that still resurfaces. Cannot recommend.

Early days so far but I am very impressed with the ease of setup and use so far. It's also very cool the way the app keeps you on track during setup with prompts for different takes, and also extends your free trial.

Simple and easy setup with step by step guide. I've only just started this so I'm not sure if it will make sales but I hope it helps