Junip ‑ Product Reviews & UGC

I really like the Junip app! I love the sleek look of the reviews section that blends seamlessly with my theme. It's so awesome how I'm able to customize the features to coincide with my brand. Setup and integration was very simple, and everything looks so professional. I'm a total newbie on Shopify, so I don't have any reviews, yet. But using the Junip app has made me that much more excited to get that first review. The app makes it easy to place the reviews section wherever you'd like it to appear within your theme. Thanks to the devs for making a free plan available. Since I'm just starting out, I'm not generating profit to afford a paid plan, so being able to use the app for free is so wonderful. However, once I am making a profit, I will no doubt upgrade to a paid plan to support the creators of this awesome app! I'm very happy with the features the app offers. You can add an entire page that displays your reviews. You can create automations in which an email will be sent to customers after they've made a purchase, it will ask them to write a review. For that feature, you're able to customize the timing of the automation, which is great. Thank you again to the developers, this app is amazing!

We have been using another review app since we started and over time the app got more expensive and metrics related to reviews have been subpar. Been meaning to switch to a different review app but it's been on the back burner because of the amount of work that is required. However, Junip made it extremely easy to switch with their white glove onboarding support. Malvina in particular has been tremendously helpful to migrate from the old app and configure Junip to our specific needs. We could not have asked for a easier onboarding process, time will tell if Junip can deliver better performance but we are extremely confident in the team.

Great support and implementation help. The app itself is simple to navigate, and appears to be relatively lightweight in terms of its footprint on our store. It's missing some of the bells and whistles that the like of Stamped and Yotpo have (i.e. customer Q&A, UGC management is fairly basic), but in some ways that's a good thing. I think over time Junip will continue to improve, as opposed to the other platforms I mentioned, which just seemed to get bloated, and unreliable over time. Being able to send the review requests from Klaviyo is great, and Junip's mobile-first approach seems to resonate better with our customer base.