Loox Product Reviews & Photos

What a great app!! I decided to download it and give it a try instead of the standard shopify reviews app which was pretty basic. I love how it automatically emails you customers after they purchase, and offers them a discount code to leave a review. It also offers a link to share so they can have their friends try it and they get $$ off which is a great way to bring in new sales. I get so many more reviews now since using loox. Also i had to export all the reviews from the old app and put them into loox which i was having trouble with, so i reached out to their support and they were incredibly helpful!!! Jodel helped me remove all the old code from the old app, and add the loox code so i could get the stars and number of reviews to show up on my home page, product page, and collections pages exactly how i wanted! Super helpful and FAST support!! Truly a lifesaver. This app is a MUST HAVE if you want to be successful on shopify!! -Nigel (Breathe Naturals Deodorant)

What a great app!! I decided to download it and give it a try instead of the standard shopify reviews app which was pretty basic. I love how it automatically emails you customers after they purchase, and offers them a discount code to leave a review. It also offers a link to share so they can have their friends try it and they get $$ off which is a great way to bring in new sales. I get so many more reviews now since using loox. Also i had to export all the reviews from the old app and put them into loox which i was having trouble with, so i reached out to their support and they were incredibly helpful!!! Jodel helped me remove all the old code from the old app, and add the loox code so i could get the stars and number of reviews to show up on my home page, product page, and collections pages exactly how i wanted! Super helpful and FAST support!! Truly a lifesaver. This app is a MUST HAVE if you want to be successful on shopify!! -Nigel (Breathe Naturals Deodorant)

Have used Loox since the start of launching shop almost 4 yrs ago. It has several great features (widgets, carousel, dedicated reviews page etc) to really maximise your reviews and the overall trustworthiness for potential shoppers. Also, Loox regularly introduce new features (such as reminder emails).

Contacted customer support today with regard to the new "Trust Badge" feature that's now been added to the app. Due to being on a legacy shopify theme, it required Loox support to manually add html customisation etc. Very fortunate to have Aya who responded to my request for help very quickly, friendly, set the feature up quickly and was very patient while tweaking - ensuring I was happy with placement, how the badge looked at homepage and product pages.

This new Trust Badge feature is great to have, but it lacks the ability to be able to click the badge to take you to the dedicated reviews page. Left feedback for this, and hopefully, Loox will consider adding this little extra option to this feature soon.

Thank you to Aya today & Loox