Searchanise Search & Discovery

Not going to lie. The search is good and works. The collection filters, however, are confusing and hard to set up. It is a frustrating process. I did not find anywhere in the app where I could change the font type/size for my filters or search pages. I went through their docs. Something as simple as that that should take a minute becomes a time-consuming task. The boostcommerce app is superior for filtering and is much more user-friendly. I do not recommend this app for product filters. The search results page also looks a bit like windows 95 and needs to be customized via CSS to make it look decent (more time). Another negative is that you don't have a chat. The support team is responsive (it might take a couple of days), but boy, you will have questions. Email might not be the best channel. I'd recommend the devs take filters more seriously and add user-friendly configuration options so everything can be set up easily. No need to spend as many hours trying to understand how everything works or require CSS work for small changes. Update: increasing from 2 to 4 stars. Support worked with me to set things up. I'm still unsure if I will use this app for collection filtering, but they were keen to help and did their best.

Noticed an immediate boost to our CVR when comparing the week before and after implementing this app. There are several useful features in this app that I keep raving on about to my colleagues e.g product filters, auto-suggestions, stock status label, banners on search results, etc.

It has improved our search bar drastically from a basic search bar to a modern, optimised for ecommerce search bar which can auto-populate relevant products, recipes and blog posts as the user types in the search query, etc.

This app looks modern, has lots of customisability and you'll see an improvement even by using it as it comes. However, to really make the most out of it, I recommend you take some time to set up your synonyms and keywords, etc on the app and play around with how you want the widgets to appear, etc.

The support team are quick and incredibly helpful too which is an additional bonus. For example, they have been very willing to help answer questions, and even make customisations for me in order to match the app to our theme's styling - e.g amending button appearance, etc.

Can't fault them - try it for yourself!

Thanks app creators!

Smart Search Bar & Filters by Searchanise is a fantastic search app. We use it for both the search box and the "Narrow your Search" functionality on the sidebar. The search box has many capabilities, including matching of text in your product titles and descriptions. We sell automotive fasteners and have tens of thousands of cross-reference numbers, year/make/model combinations, part attributes such as length, width, height, etc. and Searchanise accommodates all of it. Our customers easily find what they need by searching nearly anything related to the product.

In addition, Searchanise accommodates synonyms of search terms, and you can add replacement words so that if somebody searches using an odd phrase or word you can have that redirect to the correct product.

您还可以运行许多不同的报告。我们运行the Zero Results report frequently which shows us what customers are searching for, and allows us to figure out how best to direct that search in the future.

Finally, support is top-notch. This is a big team developing this product with a proper ticketing system, fast follow-up, complete answers to questions, proper escalation as needed, etc. Even for feature improvements you'll find they are very eager to hear your suggestions and often will roll out the changes quickly.

This app is well worth the money, I don't think we could run our business without it.