Yotpo Product Reviews & UGC

Yotpo Product Reviews & UGC

Free plan available
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

November 15, 2011

Languages

English

Works with

Checkout, Shopify Flow, Facebook, Instagram, Google, Klaviyo, SMSBump, pagefly

Collect and display user-generated content (UGC) such as Ratings & Reviews to showcase social proof.

Yotpo helps eCommerce brands collect product reviews that drive social proof. With AI-powered reviews widgets, Yotpo makes it easy for eCommerce brands of all sizes to gather high-quality product reviews that impact the path to purchase. Yotpo’s partner integrations make it easy for brands to display reviews and star ratings on social media and search engines like Google. Plus, with Yotpo Reviews, brands can also unlock synergies between SMS and loyalty.

Yotpo helps eCommerce brands collect product reviews that drive social proof. With AI-powered reviews widgets, Yotpo makes it easy for eCommerce brands of all sizes to gather high-quality product reviews that impact the path to purchase. Yotpo’s partner integrations make it easy for brands to display reviews and star ratings on social media and search engines like Google. Plus, with Yotpo Reviews, brands can also unlock synergies between SMS and loyalty. more
  • Stand out on search with Google Seller Ratings and Google Shopping Ads
  • Connect your reviews with our SMS, loyalty, and subscriptions product synergies
  • Use our marketer-friendly solution to customize your reviews widget
  • Collect and display Photo & Video reviews to showcase social proof
  • Leverage Smart Filters to build buyer confidence by displaying relevant content

Pricing

External charges may be billed by Yotpo separately from your Shopify invoice.Learn more

Free

Free

  • Up to 50 Monthly Orders
  • Automatic Review Requests
  • Design Emails from Template
  • Reviews Moderation
  • Display Reviews On-Site
  • 24/7 Chat Support

Growth

$15/month

  • Free features+
  • Google Rich Snippets
  • Collect Photos/Videos in Reviews
  • Google Shopping Ads
  • Share Reviews to Facebook Shops
  • 2-1 Review Requests

Prime

$119/month

  • Growth features +
  • Share Reviews to GSR
  • Shoppable Media Galleries
  • Display Product/Shopper Attributes
  • Get Shopper Insights
  • Onboarding Support

Free

Free

  • Up to 50 Monthly Orders
  • Automatic Review Requests
  • Design Emails from Template
  • Reviews Moderation
  • Display Reviews On-Site
  • 24/7 Chat Support

Growth

$15/month

  • Free features+
  • Google Rich Snippets
  • Collect Photos/Videos in Reviews
  • Google Shopping Ads
  • Share Reviews to Facebook Shops
  • 2-1 Review Requests

Prime

$119/month

  • Growth features +
  • Share Reviews to GSR
  • Shoppable Media Galleries
  • Display Product/Shopper Attributes
  • Get Shopper Insights
  • Onboarding Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.看到所有定价选项

6,432 reviews

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
    256
  • 1% of ratings are 3 stars
    50
  • 1% of ratings are 2 stars
    56
  • 3% of ratings are 1 stars
    185
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify. It's praised for its ability to allow customers to include images in reviews and send automatic review request emails. Merchants report increased sales due to the credibility from good reviews. The app's display of reviews on the website and homepage is easy to set up, thanks to the responsive and technically proficient support team. It offers a free plan suitable for small businesses and affordable paid plans with additional features.

May 18, 2023

Like many persons I had an issue with adding the review star and widget to my website. Don't worry it's not difficult to do.
在俄罗斯的帮助下zsel J.N, I was able to knock them out in good time (adding the review stars to my product and collection pages as well as the review widgets). He was friendly, helpful and polite.
The app is user friendly with helpful articles that makes things better and the team is responsive and willing to help.

I would recommend that they create a way for us to send direct links where shoppers can submit their reviews, because I don't get to capture some emails at pop-up shops. Let me know if your thoughts.

大使基督教服装
Jamaica
Over 1 year using the app
Yotpo再保险plied June 30, 2023

Thank you for writing a review — we value your feedback.

July 5, 2023

We're switching from Okendo to Yotpo for our site and are starting with the Growth plan. It's got great features though the best ones like advanced CSS and Klaviyo Integration. My only critique is the lack of customization of the default emails customers get for asking for a review, confirming their email, and etc if you are just on the first paid plan.

It's five stars because I've received great customer support from Ronel R. a few times, but also Warly S. and John G. who were helpful, professional, and super friendly! This is a great app so far.

Floof
United States
8 days using the app
Yotpo再保险plied July 10, 2023

We really appreciate your feedback regarding our product and will definitely relay this to our product team. Thank you for also appreciating our Growth support heroes, Ronel, Warly and John! We are always delighted to provide you with the best customer experience in every interaction!

January 26, 2023

I’ve been relying on Yotpo as the review platform for my small business for over a decade. I recently switched my online store over to Shopify. One of the things keeping me from doing that was fear of loosing all the reviews I’ve collected over the years. Have no fear - Ronel from Yotpo support walked me through the process of exporting my old reviews, updating the identifiers for the new site (if you have a lot of products an ID export app will help to get a list of the Shopify product IDs which the base backend hides for some reason), and then imported them to the new site for me. The app works flawlessly (I’m using Dawn theme). I did need to edit theme code a bit to get the widgets where I wanted them in the site but Yotpo has clear help guides on how to do so.

Frogs 'n' Things
United States
13 days using the app
Yotpo再保险plied February 2, 2023

Thank you for writing a review — we value your feedback.

About this app

Launched

November 15, 2011

Languages

English

Works with

Checkout, Shopify Flow, Facebook, Instagram, Google, Klaviyo, SMSBump, pagefly

Built by Yotpo

About Yotpo

4.8 average rating

12 years building apps for the Shopify App Store

Support

Send a message

Reviews_support@yotpo.com

Resources

FAQ

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