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Revenue Excellence Specialist - Enterprise Accounts

  • Americas
  • Sales and Account Management

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries.

这是攸关的工作,直接影响people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:
  • Care deeply about what you do and about making commerce better for everyone
  • Excel by seeking professional and personal hypergrowth
  • Keep up with an unrelenting pace (the week, not the quarter)
  • Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
  • Bring critical thought and opinion
  • Embrace differences and disagreement to get shit done and move forward
  • Work digital-first for your daily work

About the role

About The Role

Shopify has redefined commerce, raising the standard for how companies of all sizes sell their products and services online and off. With 1,000,000+ merchants in more than 175 different countries, and the most innovative platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and disrupt markets.

The Revenue Operations team is looking for a Enterprise Revenue Excellence Specialist to join our Revenue Excellence team and partnering with Shopify Enterprise sales leaders to drive sales productivity and revenue confidence. Revenue Excellence drives revenue confidence through build of sales assets, analytics, programs, process improvement initiatives globally that produces actionable sales insights, sales productivity improvement and mitigates risks in month / quarter / year relative to targets.

The ideal candidate will be responsible for developing and executing sales programs and strategies that drive revenue delivery, confidence, and predictability in field actions and facilitate alignment and enablement with sales partners.

Qualifications

  • Experience in revenue excellence, sales operations, revenue operations, and go-to-market strategy disciplines
  • Proven track record of developing and implementing revenue and growth strategies for multi-product SaaS or eCommerce/FinTech businesses
  • Ent的经验erprise level sales processes, go-to-market motions, org design strategies is a nice to have in this role
  • Analytical - You are able to dissect a sales forecast and identify the implications, risks, and inconsistencies and identify where actions / programs / analysis is needed
  • 收入系统和过程的经验——你下stand how B2B / SaaS sales processes and workflows run across the marketing, sales development and field sales funnels and their underlying systems
  • Experience with sales and analytics applications (Salesforce, Salesloft, Varicent, Looker Studio, Tableau, PowerBI) with SQL skills a “nice to have”
  • Thrive on change - Commerce is always evolving, Shopify is ever-changing, and change is constant
  • You love your craft - You have a demonstrated ability to influence and drive alignment and action with stakeholders across sales leadership, finance, data science, marketing, and revenue operations
  • Merchant obsessed - You are customer-focused and do the right things the right way every time

In this role you will:

  • Drives sales growth through business planning. Partner with sales leadership, globally, on the outlook and performance of the business and leverage business insights to benchmark performance and make suggestions on current and future actions based on key drivers, opportunities, and/or risks
  • Build sales productivity assets (e.g. territory planning templates), facilitate business and funnel reviews, represent analytics requirements and needs of sales teams to cross functional partners
  • Work with cross functional partners across revenue operations, data science, finance, sales leadership teams to identify programs and needed assets to drive revenue confidence
  • Identify opportunities for process improvement and work closely with regional Revenue Operations teams to develop and prioritize sales process improvement opportunities

We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. And remember, we want to know what you're really interested in building and why you want to build it at Shopify, so please give us as much detail on this as you'd like in the answers on the next page.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

All your information will be kept confidential according to EEO guidelines.

The shape of a Shopify career

Ben joined Shopify as a frontline Support Advisor with no background in programming or computer science. He’s now a Director of Engineering. Spanning 10 jobs on 7 teams in 9 years, Ben’s Shopify career path has twisted and turned as he’s worked relentlessly to pursue a career as an engineer and adapted to the pace of change—all fuelled by personal and professional hypergrowth.

Our mission as a company is to spread entrepreneurship and help individuals become their own bosses and take control over their lives. I truly believe this mission and value in extreme personal growth and development extends to what’s expected as a Shopifolk. Shopify doesn’t like to tell people what to do. Not only is your career in your own hands, a lot of your day-to-day is too, which can be jarring for many people. To thrive here, you need to be someone who’s willing to take big bets on yourself and figure things out on your own.

Ben Cox
Director, Support & CX Engineering

Ben’s growth trajectory

2014-2016

  • A support advisor for 2 years
  • Studied dev skills. Learnt about our API. Became first API support person. Found bugs to fix.
  • Eventually became a software dev

2017-2019

  • Helped launch first finance product for merchants
  • Became senior dev and launched new support contact centre
  • 领导一个团队作为一个开发经理

2020-2022

  • Scaled a team from 4 to 60+ as a senior dev manager
  • Became Director for Support and CX Engineering

We hire people, not resumes. If you think you’re right for the role, apply now.