Smile: Loyalty & Rewards
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Highlights
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Based in United States
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Works with the latest themes
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Use directly in Shopify admin
About this app
Launched
December 2, 2014
Languages
English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)
Categories
Loyalty and rewards,PopupsWorks with
Shopify POS,CheckoutShopify流Shopify POS,法官。我,Klaviyo,走了rgias, Mailchimp, OkendoCreate your own loyalty and rewards program to turn first-time customers into forever customers
Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported 24/7 by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.
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Customize the rewards launcher, panel, and emails to match your brand aesthetic
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Encourage repeat purchases by allowing guest shoppers to earn and redeem points
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Integrate with all your favorite apps for email, reviews, and customer service
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Remind customers of their points & referral link with Nudges to boost engagement
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Auto-translate your entire loyalty program to one of our 6 preset languages
Pricing
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Default reward emails
- Analytics overview
Starter
$49/month
Up to 500 monthly orders
- Advanced branding
- Customizable reward emails
- Nudges (on-site pop-ups)
- 2 integrations (e.g. Klaviyo, Okendo)
Growth
$199/month
Up to 2,500 monthly orders, plus $20 per additional 100 orders
- VIP program
- Loyalty landing page
- Points expiry
- Free product rewards
- Unlimited integrations
- Points redemption at checkout (Shopify Plus)
Plus
$999/month
Up to 7,500 monthly orders, plus $5 per additional 100 orders
- Powerful reporting tools
- Segmentation & exports
- Priority support
- API access
- Preferred pricing for multiple stores
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Default reward emails
- Analytics overview
Starter
$49/month
Up to 500 monthly orders
- Advanced branding
- Customizable reward emails
- Nudges (on-site pop-ups)
- 2 integrations (e.g. Klaviyo, Okendo)
Growth
$199/month
Up to 2,500 monthly orders, plus $20 per additional 100 orders
- VIP program
- Loyalty landing page
- Points expiry
- Free product rewards
- Unlimited integrations
- Points redemption at checkout (Shopify Plus)
Plus
$999/month
Up to 7,500 monthly orders, plus $5 per additional 100 orders
- Powerful reporting tools
- Segmentation & exports
- Priority support
- API access
- Preferred pricing for multiple stores
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.See all pricing options
5,206 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its customizable rewards and seamless integration with third-party apps. It's credited for boosting customer retention and conversions. The app's performance is dependable, and its customer service is commended for being responsive and helpful. Some merchants suggest enhancements like delayed points awarding and product exclusion from points earning. Despite being considered pricey for small businesses, many find it offers good value, particularly due to the quality of customer service. Despite minor criticisms, many merchants intend to keep using it.
Easy for me to set up, a bit harder for the customers to use, but still the best I have found. Support is quick and to the point. :) I would have appreciated a more directly integrated "you have these many points, do you want to use them" rather than going through the process of exchanging points into reward vouchers and then using the code. Many of our older users find this impossibly complicated.
Thank you so much for leaving us a review! Thanks so much for this feedback, we have some exciting new upgrades for checkout in the works I have a feeling you're going to love! Stay tuned! ✨
Cheers,
Joshua - Smile Team ♂️
Love the app! It's great :) my only note would be two things, automatic point integration of previous purchases by customers when integrating with your store, and second, I would have an email capability to email those customers what their points balance is. This is especially helpful for a store that didn't launch with a loyalty program but is creating one later and has a great customer base who would appreciate an email like this.
Thanks so much for taking the time to leave this kind review — we really appreciate it!
Smile Team ✨
We've loved using Smile for our Rewards Program platform, it's easy to use not just for customers but for us as well on the back end. The customer service is quick, friendly, and helpful while getting the information across in an easy-to-understand fashion. Jade was extremely helpful in helping me make sure Smile was integrated properly into our other sales channels.
Thank you for taking the time to leave a review, I am glad I could assist today ❤️ - Jade & The Smile Team <3
About this app
Launched
December 2, 2014
Languages
English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)
Categories
Loyalty and rewards,PopupsWorks with
Shopify POS,CheckoutShopify流Shopify POS,法官。我,Klaviyo,走了rgias, Mailchimp, OkendoBuilt by Smile.io
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