Website freezes when product is added to the cart and on the cart page

[SimonSG]

Hi there,

I am having an issue with our websitehttps://serves-gourmet.myshopify.com/. It freezes when adding products to the cart and when refreshed I can see the product in the cart however I cannot then proceed from the cart page to delivery and purchase page.

I reinstalled the theme, disabled apps and I think it might be something to do with the custom calendar/date picker but not sure.

Shopify support team was unable to help.

Any suggestions on how to sort it more than welcome.

Thank you very much!

Aga

[Amanda48]

I have the same issue, please did you manage to fix it somehow? its terrible and urgent

[vinods]

hi@Amanda48

Can i see your website URL to check

[Amanda48]

https://nailzzes.cz

[vinods]

Hi@Amanda48

I saw your website i landed on product page and noted that i am not able to select aby variants also apart from that i was not able to add product to cart also.

I saw below page

https://nailzzes.cz/products/french-tip

There is some js conflict. Need to check code.

Thank you.

Vinod

[vinods]

@Amanda48
also i checked your website in laptop there it is working fine. only on mobile it is creating the issue which i said above.

[vinods]

@SimonSG@Amanda48
did you both install any apps ?

[vinods]

Hi@SimonSG

this is JS conflict i can help you sort this out

[Janine_Rodwell]

I am having the same issue on Prestige Theme. The page freezes as soon as you add an item to cart. It also freezes the browser. A big problem!