Selling services or digital products
When you add a product to your store, you can uncheck the shipping checkbox to indicate that you are selling a digital product or service instead of a physical product. If you're selling a digital product, then you'll also need to use an app to provide a download link to your product.
Disable shipping for a digital product
If you're selling a digital download product or a service, then you need to disable shipping for that product.
Steps:
From your Shopify admin, go toProducts.
From theProductspage, select a product orcreate a product.
In theShippingsection of the product page, uncheckThis is a physical product.
ClickSave.
- From theShopify app, go toProducts>All products.
- Tap a product orcreate a product.
- UnderShipping, tap theThis is a physical producttoggle button to disable the option.
- From the product details screen, tapSave.
- From theShopify app, go toProducts>All products.
- Tap a product orcreate a product.
- UnderShipping, tap theThis is a physical producttoggle button to disable the option.
- From the product details screen, tap the check mark to save your product.
Digital download apps
To provide a download link to your customers for a digital product, you must use an app from the Shopify App Store. For example, the ShopifyDigital Downloads appis a free and simple app that you can use.
Otherthird-party appsare also available on the Shopify App Store. Choose the app that best suits your needs.
Configure email templates
After you have configured a digital product or service, you might want to customize your email templates so that customers will know what to expect with their order:
- When selling adigital download, most digital download apps will send an email with a download link to a customer.
- When selling aservice, you'll need to describe in the email template how the service works to ensure that your customers understand what you provide.
For more information about email templates, seeSet up your email templates.
What to do next
After you've created a digital product, you should place atest orderto make sure it works.