Shopify order management and delivery
All the features you need to get orders to your customers
An order management and delivery solution that grows with you.
订单管理and fulfillment
Order index
View all your orders, from all your sales channels, in one place. Filter, group, and organize orders based on criteria that help you fulfill and ship them sooner.
订单管理
Detailed order information that’s easy to see, edit, and assign. Add tags, comments and notes to any order, and use the timeline to accurately track order history and resolve customer issues.
Order editing
Make your customer experience easy to manage and make fewer fulfillment mistakes with the ability to edit any order before it’s shipped.
Subscription orders
Run your entire subscription business and customer experience from one place, from first click to fulfillment with apps that are built for Shopify.
Order printer
Use Shopify’s Order Printer app to print everything you need to fulfill your order, including custom invoices, labels, receipts, packing slips, and more.
Order status
Give customers real-time visibility of their order status from checkout to delivery with the order status page. Send order updates to customers automatically with the Shop app, via email or SMS.
Tracking
Easily add shipping details to any order from any carrier, so you can track and manage all your orders in one place.
Bulk printing and fulfillment
Create, buy, and print shipping labels, packing slips, and custom forms in bulk. Then pick, pack, and fulfill multiple orders at the same time.
Local delivery and local pickup
Reduce shipping costs by letting local customers choose local delivery or in-store pickup at checkout. Delivering yourself? Use the Local Delivery app to optimize your delivery route.
Draft orders
Create orders and invoices from anywhere that can be emailed to your customers and paid for at their convenience, online or in person.
Order analytics and reports
使用订单页面gather real-time insights that help you monitor and improve your store’s performance. Always know how many orders are placed, open, fulfilled, delivered, and returned.
Inventory management
Inventory tracking
Accurately track and manage products from all your sales channels and locations in one place.
Locations
Efficiently allocate inventory across warehouses, fulfillment centers, and stores, so that your products are always where they need to be, when they need to be there.
ABC analysis
Make informed decisions about which products to stock, reorder, and eliminate with a grading system that ranks products and variants based on sales performance.
Transfers
Easily receive inventory from suppliers and move it between warehouses and sales locations, so your fulfillment capabilities can scale with your business.
Bulk inventory editor
Edit, customize, and manage multiple products across your fulfillment locations at once with bulk editing actions.
Inventory reports
Keep track of inventory quantities, so you never miss a sale. Understand the value of your inventory, so you can optimize expenses over time.
Inventory management apps
Use the app store to find inventory management apps that extend your inventory capabilities including purchase ordering, demand forecasting, low stock alerts, and more.
Adjustment reasons
Take control of your inventory with adjustment reasons, enabling you to assign and accurately track changes to your inventory. Provide reasons such as “Damaged” or “Returned” to get better insights and manage non-sellable items.
Shopify mobile app
Get hands on with your inventory. Use the built in scanner to track and count quantities, create and receive transfers from suppliers and locations, and manage your inventory from wherever your business takes you.
Returns & refunds
Return management
Make returns simple for you and your customers. Easily create requests, track shipping, restock inventory and send automated customer notifications.
Return labels
Get discounted rates on return labels to send to customers through email or included in their orders before they ship out.
Refunds
Issue partial or full refunds on canceled or returned orders.
Return status
Keep track of the status of returns and see in progress and completed returns directly in the Orders tab.
Return reports
Use reports to understand which products sell best and which get returned most often. Easily visualize and address the issues that lead to higher return rates.
Return policy
Create a return policy that increases customer confidence and increases conversions by displaying your return policy on product pages.