Retention
Selling to your existing customer base is usually more cost-effective than acquiring new customers. Repeat customers are the backbone of any successful business. From retargeting ads to email marketing to customer service, we’ve got you covered with customer retention strategies that can help you take your business to the next level.
Upset Customers? Here's How To Avoid Customer Complaints Before They Happen
Ecommerce Churn Rate: How to Calculate and Reduce Churn
9 Customer Retention Strategies & Examples to Drive Customer Loyalty
The Beginner’s Guide to Email Automation: Campaign Ideas and Tips (2022)
The 13 Skills Needed To Provide Memorable Customer Support
What Is Customer Retention? Definition and Guide
How To Create a Customer Satisfaction Survey That Gets Answers
How To Build a Contact Us Page for Your Online Store
How To Build a FAQ Page: Examples and FAQ Templates To Inspire You
13 Email Marketing Software Ideas for Your Online Store (2022)
How To Save Sales and Solve Customer Problems with Live Chat Customer Service
Hiring for Customer Service: What Entrepreneurs Need to Know
Optimize These 4 Transactional Emails to Drive Sales and Improve the Purchase Experience
What Is Customer Experience? How to Delight and Retain More Customers in Your Store
11 Proven Customer Service Phrases to Use in Every Support Conversation
16 Strong Abandoned Cart Emails Examples (2022)
7 Innovative Customer Loyalty Programs and How To Start (2022)
How To Build an Email List: 12 Winning Strategies for 2022
9 Post Purchase Email Examples (+ Tips to Create Your Own)
Customer Appreciation Ideas: 14 Ways to Say Thank You
44 Best Thank You for Your Purchase Messages (2022)
6 Tips for Successful Ecommerce Customer Service
18 Best Ecommerce Email Marketing Campaigns for 2022
Increase sales and customer lifetime value by automating your emails
12 Awesome Welcome Email Examples That Work (2022)
How to Calculate and Increase Customer Lifetime Value (LTV)
10 Things You Can Do Today To Retain Black Friday Customers
Turn Each Sale Into A Lifetime Of Revenue
The 8 Time-Tested Principles of Great Customer Service
Complete Guide to Improving Customer Support
Five Ways to Grow the Average Order Value of Your Online Store
6 Ways to Reinvent Customer Delight: Unexpected Extras that Increase Loyalty
The Holiday Support Rush Is Already Underway. Here's How to Stay Afloat.
Lessons from 2 Months of Marketing Emails from a High-Growth Ecommerce Brand
How to Turn One-Time Seasonal Shoppers into Lifelong Customers
Why This Startup Spent $50k Building an Email List (Spoiler: They Had a 5x Return)
What I Learned Analyzing 60 Days of Emails from a Fast-Growing Ecommerce Brand
Social Support Means Solving Problems in Public. That's What Makes it Challenging.
8 Excellent Black Friday Cyber Monday Emails to Inspire Your Own Campaigns